|
SOFA
|
According to the US Postal Service, it's too early to say for sure, but the World Tour Book may now better be known as the "Lost" Episodes. Here's the latest Poop:
KUR World Tour - The "Lost" Episode.
US Postal Customer (Jack C. Oonk) 03/18/2008 09:53 PM
Subject
I mailed a Priority Flat Rate Envelope containing a memory book that appears to be lost in the mail. I am trying desperately to find it. I have my receipt for the priority mail with pertinent data. How do I contact the Mail Recovery Center to inquire?
Response (Amber S) 03/19/2008 05:19 PM
Dear Jack C. Oonk,
Thank you for contacting us about tracking your Priority flat rate envelope.
I apologize, without a tracking or confirmation number I cannot provide any specific information regarding your mail item. If your item was sent First Class Mail® or Priority Mail®, I will document this issue if your item has not been received within 5 Postal business days from the date of mailing. If your item was sent as any other class of mail, I will document this issue if your item has not been received within 14 Postal business days from the date of mailing. However, I need some additional information so this can be sent to the correct office and you can be contacted:
- Full name of the recipient
- Address of the recipient
- Services added (Certified Mail™, Registered Mail™ Return Receipt, Merchandise, Insured, C.O.D., Signature Confirmation™, and/or Delivery Confirmation™)
- Label number
- Location the mail item was sent from (sender’s residence, other residence / business, Post Office™ ZIP Code™, Collection Box®, or unknown)
- Time and date the mail item was sent
- Contents of the mail item and value
- Whether you would like to receive a call regarding this issue (There is no guarantee that further information can be provided via email.)
- If you suspect foul play:
- Do you know who was involved?
- Do you know the name(s) of whom you suspect?
- Was it a Postal employee?
- Do you have a description?
If I can be of assistance to you in the future, please don’t hesitate to contact me.
Thank you for choosing the United States Postal Service®.
Regards,
Amber S
Customer (Jack C. Oonk) 03/19/2008 06:58 PM
Amber,
I can provide you with all the details I have, in roughly the order you request, from my receipt:
Mailed 03/08/2008 from Holland, MI 494239998 at 10:06 AM
253923-0230-0095
Mailed to -
John Lind
265 Charlotte St, #33
Asheville, NC 28801
(no additional services added)
Zone-4 Priority Mail
Flat Rate Env
1 lb. 9.10 oz
Bill #: 1000500682934
Clerk: 18
Return address:
Jack C. Oonk
SOFA
16 West 21st Street
Holland, MI 49423
Contents: A "memory" book - scrapbook, if you will...
Value: Probably $15.00 US, but to the people that contributed memories to this book, it is priceless...
I have good quality digital images of everything that was inside the book, if that helps, but a brief description of the front cover is: a hand-drawn picture of Frank Zappa holding the book itself, with text "Barry's Imaginary Publisher Presents - KILLUGLYRADIO WORLD TOUR - Music is the Best". There is other, smaller text not significant to this description. Believe me, there is not another book cover on the planet like this one.
I sincerely hope you can help me track this package down. It means a lot to several people!
I do not suspect "foul play", or negligence by anyone, postal employee or otherwise. I have a feeling that the Flat Rate envelope was damaged enough making the package undeliverable.
I can be called if needed at 616-499-1555. I can also email the digital images if needed.
Thank you for your response, and your assistance in this matter.
Regards,
Jack C. Oonk
RESPONSE (AMBER S) 03/19/2008 07:29 PM
Dear Jack C. Oonk,
Thank you for your reply.
I apologize, without a tracking or confirmation number I cannot provide any specific information regarding your mail item. If your item was sent First Class Mail® or Priority Mail®, I will document this issue if your item has not been received within 5 Postal business days from the date of mailing. If your item was sent as any other class of mail, I will document this issue if your item has not been received within 14 Postal business days from the date of mailing. However, I need some additional information so this can be sent to the correct office and you can be contacted:
- Full name of the recipient
- Address of the recipient
- Type of mail (letter, large envelope, package, large package, or unknown)
- Class of mail (Express Mail®, First Class Mail®, international, military, Periodicals, Priority Mail®, Bulk Mail, Parcel Post®, Media Mail®, or none)
- Services added (Certified Mail™, Registered Mail™ Return Receipt, Merchandise, Insured, C.O.D., Signature Confirmation™, and/or Delivery Confirmation™)
- Label number
- Location the mail item was sent from (sender’s residence, other residence / business, Post Office™ ZIP Code™, Collection Box®, or unknown)
- Time and date the mail item was sent
- Contents of the mail item and value
- Whether you would like to receive a call regarding this issue (There is no guarantee that further information can be provided via email.)
- If you suspect foul play:
- Do you know who was involved?
- Do you know the name(s) of whom you suspect?
- Was it a Postal employee?
- Do you have a description?
If I can be of assistance to you in the future, please don’t hesitate to contact me.
Thank you for choosing the United States Postal Service®.
Regards,
Amber S
Customer (Jack C. Oonk) 03/19/2008 08:42 PM
I take it that you received my reply, Amber... That's good.
That means you received my information and description. That is also good.
From this I can only assume that a) you understood my problem, b) have a fair and accurate description of the lost package, and c) will pursue this matter, and inform me of how I can contact the Mail Recovery Center that covers Priority Mail Packages mailed from my area that are undeliverable, so that I might inquire of them if they have seen the package...
Please feel free to correct this assumption if in error.
Regards,
Jack C. Oonk
RESPONSE (AMBER S) 03/20/2008 03:59 PM
Dear Jack C. Oonk,
Thank you for your reply.
I apologize I need to know the date that the item was mailed, so that this complaint can be filed.
If I can be of assistance to you in the future, please don't hesitate to contact me.
Thank you for choosing the United States Postal Service®.
Regards,
Amber S
Customer (Jack C. Oonk) 03/20/2008 04:29 PM
Amber,
The very first line of my "details" starts with "Mailed 03/08/2008 from Holland, MI 494239998 at 10:06 AM". So the date the item was mailed was March 8, 2008. I'm sorry if I was not detailed enough...
Thank you!
Jack
Response (Amber S) 03/20/2008 04:43 PM
Dear Jack C. Oonk,
Thank you for your reply.
We will always strive to deliver the mail item as quickly as possible. Our procedure is to document the issue 14 Postal business days after the shipping date if the item has still not been delivered. Please reply to this email after March 25, 2008.
If I can be of assistance to you in the future, please don't hesitate to contact me.
Thank you for choosing the United States Postal Service®.
Regards,
Amber S
|
Kill Ugly Radio Forums
Author
Logged
